Interview with my Supervisor/Mentor

     The person that I decided to interview was someone that I actually interviewed a long time ago. However, the interview that I conducted with him was really a conversation that I was trying to do to get to know him better and how he progressed through the business. My supervisor that I am mentioning is an MCM of auto. For those of you that do not know Allstate jargon, an MCM is an acronym for Market Claims Manager. As a market claims manager he is responsible of overseeing and managing all actions that take place in the auto department of Allstate within the states of Nevada, Utah, Arizona, New Mexico, and Oklahoma. A position like this is something that is difficult to come by and takes a lot of training and knowledge of the departments within Allstate.

     However, my supervisor did not go throughout his life wanting to become an MCM for Allstate. Prior to working with Allstate, he worked on a farm and went to college at Purdue. It was at Purdue where he received a diploma in agriculture business. Once he received his degree he started working at Target in logistics. My supervisor was content at Target however, he wanted something that had better hours and more structure. It is at that moment when he decided to apply at Allstate as a member of Allstate’s liability determination unit.

      After he received the job at Allstate, he worked under the liability determination unit for a while and after that he moved throughout Allstate. He went to become a processor for repped and unrepped clients, after that he became the FPL (field processing leader) for theft, then he went to become a CSA and finally became an MCM. While he was working at Allstate he continued to learn by going out and getting his Masters in Business Administration while maintaining a family. Overall, I want to follow my supervisor’s steps to hopefully become as successful as he has become. I have been blessed to be given this opportunity to succeed and to be given such a great supervisor to look to for guidance.